This privacy policy (“policy”) applies to information held about users who use our website (www.swaminarayansurat.com) or mobile application (Mahima) and other persons about whom the Swaminarayan Bhagwan's devotees (affiliated with the “Vadtal Desh”) at Shree Swaminarayan Mandir, Ved Road, Surat temples (referred to as “we”, “us”, and “our” in this policy), and its affiliated temples, if any, who hold information. By “information”, we mean personal information about you (“you” means the user and/or an individual to whom the information relates) that we collect, use, share, and store.

  We may also share your information with other Temples and charities (our “sister Temples”), and our sister Temples may also collect your information directly and, in such cases, this policy shall also apply to how they treat your personal information. Please note that references in this policy, include references to us and to our sister Temples.

 Legitimate Interests

  Where our processing is based on the grounds described above, those legitimate interests include, but are not limited to, are:

  i. collecting personal information to provide you with a smooth and efficient experience;
  ii. making sure you receive updated information on our activities;
  iii. providing services that you may have requested; and
  iv. for our own marketing and research.

 Log Data

  We want to inform you that whenever you use our Service, we collect data and information (through our own or through third party technology) from your phone/computer or whatever device is utilised to browse our website, which is referred to as “Log Data”. This Log Data may include information like, but is not limited to, your device Internet Protocol (“IP”) address, device name, operating system version, the configuration while utilizing our Service , the time and date of your use of the Service, and other statistics/analytics. and store.

 Service Providers

  We may employ third-party companies and individuals due to some or all of the below reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analysing how our Service is used

  We want to inform users that these third parties shall have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

 Sharing your information

  Except as expressly set out in this policy, we will not sell, distribute, or lease your personal information to third parties outside our group of Temples and sister Temples unless your personal information is required/mandated by law enforcement agencies, other governmental agencies, or third parties, if we are required by law to do so

 Marketing

  Where you have provided us contact information, we may use your personal information to send you information by post or by email or by any electronic/digital/wireless means about us, and our events, festivals, fairs, and news. You can unsubscribe from receiving such marketing communications at any time; details of how to unsubscribe can be obtained from smvedroad@gmail.com.

 How long will we keep your information?

  While you are utilising our website and application, you grant us permission to collect, use, share, and store your information in perpetuity, under normal circumstances, the information that we collect about you shall be retained as long as required for the purposes set out above, for provenance/authenticity purposes, or in relation to any potential disputes, or as required to comply with any legal obligations to which we are or may be subject to. This will involve us periodically reviewing our files to check that information is accurate, up-to-date, and still required.

  Even if you decide to unsubscribe from receiving any communication from us, we reserve the right to retain your contact information for reference/record purposes but, at the same time, we respect your wishes not to be contacted for marketing purposes.

 Security

  We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place what we believe is suitable physical, electronic, and managerial procedures to safeguard and secure the information that we collect. However, we will not be responsible if there is any inadvertent leakage of such personal information by way of fraud and identity theft over which we have no control and which may be considered to fall under the broader category of cybercrime.

 Links to Other Sites

  Our website and application may contain/provide links to other sites, including via our social media handles. While we try to link only to websites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other websites and a link does not constitute any endorsement by us of one or more such websites or application. Once you link to another website from our website, you are, by default, subject to the terms and conditions of that website or application including, but not limited to, its internet privacy policy and practices. Please check these policies before you submit any data to these websites or application.

  Certain features of our site may allow for social networking. You should ensure that while using these features you do not submit any personal data that you do not want to be sent, collected, or used by other users, such as profile details or e-mail addresses or social media handles, or similar.

 How we use cookies

  A cookie is a small file which asks permission to be placed on your device’s hard drive or operating system or both. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site

  We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website or application in order to tailor it to customer needs.

 Changes to this policy

  Any changes we make to our policy in the future will be posted on this page. Please check frequently to see any updates or changes to our policy.

 Children’s Privacy

  These Services do not address anyone under the age of 16. We do not knowingly collect personally identifiable information from children under 16. In the case we discover that a child under 16 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us on smvedroad@gmail.com so that we will be able to take necessary action.

 Complaints

  Questions, comments, and requests regarding this policy are welcomed and should be addressed, only by email, to smvedroad@gmail.com.

 What information we use and how we use it

  • Full network access : This permission is used to access the device’s network for certain functions including receiving update notifications or accessing app classification labels.
  • Non-personal identification : We may collect non-personal identification information about installed applications, application usage information and device information.
  • Camera : We may use your device camera for taking profile picture, new sabhya's entry photo and scanning barcode for attendance.
  • The information you give us, for example, when you give us your opinions to our application and services via our feedback channel, such as your email address, and names.
  • Generally, We may collect personal information from our users in order to provide you with a personalised, useful and efficient experience.

 RIGHTS OF INDIVIDUALS UNDER THE GENERAL DATA PROTECTION REGULATION

  Remember that you have the right to object to the processing of your personal data at any time. To use this right, you can contact us in particular by sending a message to smvedroad@gmail.com. In addition, you have the right to: Request removal of your personal data from our database.